Job Opportunities

If you believe you are our ideal candidate, please e-mail us your resume and a cover letter telling us why you are interested in this position to jobs@eyecenternoco.com.

 

Optician – Sales Associate

Job Description

The successful Optician will contribute to the fulfillment of the Eye Center’s mission statement by possessing exemplary patient/customer service skills, being highly motivated, energetic and able to multitask in a fast paced environment.  In addition, the Optician will be highly skilled at preparing and fitting glasses, filling prescriptions, helping patients/customers choose frames, adjusting and fitting finished glasses, processing orders with optical labs, final inspection of order.  The Optician is accountable and responsible for each patient order they process.

Major Responsibilities:

  • Assists customers in choosing the most appropriate eyeglass frame, type of lenses, and lens features.
  • Measures customers accurately to make sure the glasses will fit properly.
  • Prepares orders for the ordering and fabrication of the eyewear so the lab can prepare, grind, edge, and insert lenses into the frames.
  • Processes and submits eyewear orders accurately to the wholesale labs.
  • Inspects all finished eyewear to make sure the prescription has been filled correctly and there are no defects present, follows up with lab if necessary.
  • Dispenses finished glasses to the patient / customer, making sure that they fit, are comfortable, and that patient satisfaction has been achieved.
  • Repairs patient’s broken frames, or assist them with the selection of a new pair of glasses.
  • Adjusts frames for the patient / customer who has come in for realignment.
  • Inspects, cleans, and maintains the frame inventory on display in the optical department.
  • Transmit information on the computer/internet to obtain insurance company approval for billing and processing.
  • Applies press-on prisms; both standard and compound.
  • Hand edges glass, plastic and polycarbonate lenses when necessary.
  • Tints plastic lenses when necessary.
  • Mounts and re-mounts drilled rimless eyewear.
  • Performs daily receiving of optical goods from various vendors.
  • Prepares orders daily for dispensing optician.
  • Follows up with vendors regarding late orders and back orders and keeps patient apprised of order status.
  • Coordinates shipment of frames to labs for assembly by labs.
  • Prepares RTV goods for shipment and tracks credits due from each vendor.
  • Performs daily balancing of patient payments to receipts.

Additional Responsibilities: 

  • Other duties as assigned.

Performance/Skills Requirements:

  • Demonstrated knowledge in the optical field.
  • Previous optical background is preferred.
  • Educational guidance and support for individuals in this field is provided to members of the National Academy of Opticianry (NAO) therefore, membership is encouraged.
  • Demonstrated prior sales ability.
  • Ability to multitask in a fast paced environment.
  • Ability to prioritize work.
  • Superior attention to detail.
  • Superior ability to follow through.
  • Basic computer/internet skills

Education/Certifications/Experience:

  • Minimum of High School Diploma or equivalent.
  • ABO certification or mandatory certification through the American Board of Opticianry required within one year of employment.

 

Social Media Specialist

Job Description

The Social Media Specialist will contribute to the fulfillment of the Eye Center’s mission statement by communicating with the public via social platforms like Facebook, Twitter, Instagram, etc. where online content can be created and shared.  The specialist is responsible for managing the company social media accounts while ensuring the accounts and content shared increase the company’s brand visibility and reputation.

Major Responsibilities:

  • Follow conversations on the internet. Communicate with followers, respond to queries in a timely manner and monitor customer reviews.
  • Oversee social media accounts’ design (i.e. Facebook timeline cover, profile pictures and layout)
  • Identify appropriate social media channels.
  • Create and implement new campaigns to develop brand awareness (Ex: promotions and competitions)
  • Responsible for monitoring trending topics while finding unique ways to integrate them into the company brand.
  • Responsible for tracking social media marketing efforts.
  • Use analytics for goal setting and benchmarking.
  • Works with Marketing Director to develop and implement a corporate social media strategy, designs social media campaigns, tracks performance, and implements necessary changes.
  • Works with all departments to refine messaging on respective service lines/products.
  • Encourages social media participation.
  • Identifies opportunities to influence public perception through audience engagement and publicly speaking about the company’s social media strategy.
  • Communicates with management about social media activities.
  • Creates and distributes engaging written or graphic content in the form of newsletters, web page and blog content, or social media messages.
  • Responsible for responding to, and generating traffic to online reviews (Google, Facebook, Yelp, etc.)
  • Works with community partners on cobranded campaigns/event promotion
  • General management of online efforts for Eye Center of Northern Colorado and affiliated brands.
  • Works with content creators of affiliated brands to refine and direct messaging.

Additional Responsibilities: 

  • Performs other duties as assigned.
  • Some travel between clinic locations.

Performance/Skills Requirements:

  • Knowledge of computer technology and social media is required.
  • Ability to coordinate, disseminate and communicate essential information to all parties involved.
  • Self-motivated, energetic, dynamic and out-of-the-box thinker.
  • Excellent critical thinking, analytical, interpersonal, communication, detail oriented, time management and problem-solving skills.
  • Excellent knowledge of social media platforms including Instagram, Linked-In, Twitter and Facebook.
  • Ability to use social media for impressions and brand awareness.
  • Understanding of social media KPI’s and web traffic metrics.
  • Experience with content management.
  • Excellent copywriting skills.
  • Ability to deliver creative content (text, image and video)
  • Solid knowledge of SEO, keyword research and Google Analytics.
  • Knowledge of online marketing channels.
  • Familiarity with web design.

Education/Certifications/Experience:

  • Bachelor’s degree in Marketing or related field preferred, one to two years of experience with social media marketing or the equivalent combination of education and/or experience.
  • Prior experience in a medical practice marketing a plus.

 

Surgery Center Administrative Assistant-Front Desk

Job Description

The Surgery Center Administrative Assistant provides clerical support to the ASC. This position serves many different functions. The primary areas of responsibility are 1.) Patient admission for surgical procedures and laser procedures 2.) Chart preparation for the ASC 3.) Coordinating operating room schedules. This position requires excellent organizational and interpersonal skills.

Major Responsibilities:

  • Patient Care: Able to work collaboratively with all members of the health care team in the ASC to provide optimal care to the patient, throughout their surgical experience.
  • Customer Service: Able to provide a high level of customer service to patients, visitors, physicians, and staff in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
  • Work Efficiency: Able to multi-task in a fast paced ASC. Ability to think quickly, problem solve, and work on delegated tasks independently. Able to maintain and upgrade office proficiency in all office techniques.
  • Team Work: Able to work collaboratively with all members of the health care team in the ASC to improve the operations of the immediate work group by offering ideas, identifying issues, and respecting team members.

Additional Responsibilities (Patient Admissions): 

  • Greets patients, family members, and visitors promptly and courteously upon arrival.
  • Completes check-in process for procedures including, but not limited to, surgical procedures, laser treatments, and all types of appointments. Direct patient to proper waiting area. Handles confidential information appropriately and explains policies and procedures when necessary, within scope of knowledge and authority.
  • Confirm patient information as necessary and provide patients with paperwork and consents needed to complete chart for procedure, verifying chart is complete and in order, including all signatures, paperwork, and forms necessary prior to patient admission to the ASC.
  • Collects payments as necessary indicating as such in computer and prepares copies/receipts for patient and medical records.
  • Keeps patients and family, friends, or caregivers well informed throughout patient’s progress at the ASC.
  • Receives phone calls and takes accurate messages or directs calls to the appropriate person/department in a timely manner.
  • Check messages frequently and communicate as needed with the appropriate person/department.

Additional Responsibilities (Chart Preparation for ASC and Medical Records):

  • Completes task schedule for preparing all surgery charts for the ASC, prior to patient admission, including verifying surgical plan with consents and computer, then affixing surgery labels to chart in preparation for upcoming procedure. Collaborating with pre-op team and/or surgery schedulers to correct any discrepancies prior to patient’s arrival and confirmation of the OR schedule.
  • Assists Health Information Management Coordinator to maintain patient files in an organized system, filing all patient charts promptly; routinely thinning charts to store (patients who have had cataract surgery on both eyes and charts over one year old) at appropriate time.
  • Retrieve / Scan charts as needed ; Precision, Prospect and Storage Unit

Additional Responsibilities (Coordinating Operating Room (OR) Schedules):

  • Works collaboratively with Surgery Director, Pre/PACU Supervisor, OR Supervisor and/or Front Desk Lead to coordinate OR schedules for the next day’s procedures.
  • Reorganizes OR schedules accordingly under supervision of Surgery Director and OR Supervisor.
  • Prints and distributes confirmed schedules to nurses, both ORs, and faxes confirmation to anesthesia.
  • Completes accurate label list of all surgeries performed for the day and distributes appropriately to Surgery Director, insurance, current surgery dictation contact, and physicians.

Performance/Skills Requirements:

  • This position requires exceptional interpersonal skills as well as strong communication skills, in person, over the phone, and through email.

Education/Certifications/Experience:

  • Minimum requirements include a high school diploma or equivalent.
  • Two years of work experience.
  • Basic office skills and computer skills are necessary.
  • Knowledge of medical office procedures and terminology is desirable.
  • Must maintain a current BLS certification.

 

Registered Nurse Pre-op/PACU (24-32 hours)

Job Description

The RN in Pre-Op/PACU (Part-time 32 hours) provides expert professional nursing care during the pre and post-operative course. The RN assesses implements and evaluates the care of the patient. The nurse will assure that the patient is prepared for discharge to a home environment by providing the necessary education to the patient and their responsible caregiver.

Major Responsibilities:

  • Work with members of the health care team to provide optimal care to the patient, throughout their surgical experience
  • Maintain a friendly, positive and professional attitude with all patients, physicians and staff
  • Maintain excellent physical and mental health
  • Assist in patient education during all phases of their experience at the Eye Center
  • Monitor the use if all supplies during patient stay. Assist with inventory control and stock accordingly
  • Document appropriately the care that is given to the patient
  • Maintains continuing education to meet state requirements and keep current with health care
  • Display professionalism at work and in the community, as a representative of the Eye Center
  • Take an active role on committees within the department and throughout the clinic
  • Identify actual and potential risks to patients and others and take action to minimize or eliminate risk and maximize safety
  • Perform charge nurse responsibilities and staffing demands as requested
  • Make pre-op calls to ensure pre-op patient has all pertinent information for surgery including: NPO status, ride home, meds, etc.
  • Prepare for arrival of patients to the surgery center by making sure that proper supplies and equipment are available
  • Review patient charts for health history and to assure that the necessary pre-operative evaluations have been completed. Make sure permission for surgery has been given
  • Admit and prepare patients for surgery at the Eye Center. Provide ongoing information to the patient and their caregiver to assure that they understand and feel as comfortable as possible.
  • Do assessment of patient, start IV and administer necessary medications as ordered
  • Communicate with other health care team members to assure continuity of care in the Eye Center
  • Receives patient into the recovery room after surgery. Assesses and evaluates the patient. Monitors the patient continuously during their recovery phase. Documents the status of the patients and administers care accordingly.
  • Incorporates a sense of wellness by allowing the patient’s family to be reunited with them as soon as feasible and encouraging self-care by the patient
  • Provides discharge instructions to the patient and their caregiver, asking for confirmation of understanding throughout the giving of instructions
  • The RN will be able to sufficiently navigate NextGen through electronic medical records
  • The RN recovery will provide follow up, assessment for the patient by calling the patients at home according to protocol
  • Is prepared for emergency situations by knowing the Policies and Procedures of the ASC.
  • Attends all Mandatory Staff Meetings
  • Understands and implements all Eye Center Policies and Procedures

Additional Responsibilities:

  • Accept other duties as assigned.

Performance/Skills Requirements:

  • Provide care to patients having Laser Procedures – (after 6 months)
  • Preferred accomplishments include experience in Ophthalmology Surgery.
  • Ability to communicate effectively and able to work compatibly with all physicians and staff of the Eye Center.
  • Ability to possess strong organizational skills, be efficient, and understand the importance of efficiency and cost effectiveness in an ambulatory surgery setting.
  • Knowledge and clinical skills to perform the above job duties.
  • Ability to make quick assessments of patients and able to handle emergency situations effectively and quickly.
  • Ability to work well under pressure and in a fast-paced environment.
  • Flexibility in week to work various days and shifts.
  • Demonstrates Age Specific Competencies for Adult and Pediatric Patients
  • Assists in new employee Orientation and Training
  • Demonstrates knowledge and compliance to all Eye Center Policies

Education/Certifications/Experience:

  • Graduated from an accredited school of nursing.
  • Current Colorado state license.
  • BLS, ACLS and PALS (completed within 3 months of employment).
  • Two years of pre-operative, recovery room, intensive care or emergency room experience is desired.

 

Registered Nurse Pre-op and Recovery (PACU)

Job Description

The RN in Pre-Op/PACU provides expert professional nursing care during the pre and post-operative course. The RN assesses implements and evaluates the care of the patient. The nurse will assure that the patient is prepared for discharge to a home environment by providing the necessary education to the patient and their responsible caregiver.

Major Responsibilities:

  • Work with members of the health care team to provide optimal care to the patient, throughout their surgical experience
  • Maintain a friendly, positive and professional attitude with all patients, physicians and staff
  • Maintain excellent physical and mental health
  • Assist in patient education during all phases of their experience at the Eye Center
  • Monitor the use if all supplies during patient stay. Assist with inventory control and stock accordingly
  • Document appropriately the care that is given to the patient
  • Maintains continuing education to meet state requirements and keep current with health care
  • Display professionalism at work and in the community, as a representative of the Eye Center
  • Take an active role on committees within the department and throughout the clinic
  • Identify actual and potential risks to patients and others and take action to minimize or eliminate risk and maximize safety
  • Perform charge nurse responsibilities and staffing demands as requested
  • Make pre-op calls to ensure pre-op patient has all pertinent information for surgery including: NPO status, ride home, meds, etc.
  • Prepare for arrival of patients to the surgery center by making sure that proper supplies and equipment are available
  • Review patient charts for health history and to assure that the necessary pre-operative evaluations have been completed. Make sure permission for surgery has been given
  • Admit and prepare patients for surgery at the Eye Center. Provide ongoing information to the patient and their caregiver to assure that they understand and feel as comfortable as possible.
  • Do assessment of patient, start IV and administer necessary medications as ordered
  • Communicate with other health care team members to assure continuity of care in the Eye Center
  • Receives patient into the recovery room after surgery. Assesses and evaluates the patient. Monitors the patient continuously during their recovery phase. Documents the status of the patients and administers care accordingly.
  • Incorporates a sense of wellness by allowing the patient’s family to be reunited with them as soon as feasible and encouraging self-care by the patient
  • Provides discharge instructions to the patient and their caregiver, asking for confirmation of understanding throughout the giving of instructions
  • The RN will be able to sufficiently navigate NextGen through electronic medical records
  • The RN recovery will provide follow up, assessment for the patient by calling the patients at home according to protocol
  • Is prepared for emergency situations by knowing the Policies and Procedures of the ASC.
  • Attends all Mandatory Staff Meetings
  • Understands and implements all Eye Center Policies and Procedures

Additional Responsibilities:

  • Accept other duties as assigned.

Performance/Skills Requirements:

  • Provide care to patients having Laser Procedures – (after 6 months)
  • Preferred accomplishments include experience in Ophthalmology Surgery.
  • Ability to communicate effectively and able to work compatibly with all physicians and staff of the Eye Center.
  • Ability to possess strong organizational skills, be efficient, and understand the importance of efficiency and cost effectiveness in an ambulatory surgery setting.
  • Knowledge and clinical skills to perform the above job duties.
  • Ability to make quick assessments of patients and able to handle emergency situations effectively and quickly.
  • Ability to work well under pressure and in a fast-paced environment.
  • Flexibility in week to work various days and shifts.
  • Demonstrates Age Specific Competencies for Adult and Pediatric Patients
  • Assists in new employee Orientation and Training
  • Demonstrates knowledge and compliance to all Eye Center Policies

Education/Certifications/Experience:

  • Graduated from an accredited school of nursing.
  • Current Colorado state license.
  • BLS, ACLS and PALS (completed within 3 months of employment).
  • Two years of pre-operative, recovery room, intensive care or emergency room experience is desired.

 

Administrative Assistant/Call Center

Job Description

The successful Patient Service Representative for the Call Center will contribute to the fulfillment of the Eye Center’s mission statement by making appointments, verifying insurance participation, and being a welcoming voice for all patients calling the Eye Center by following established office guidelines and serving as a general information source for patients. Is able to work independently and as part of a team with little supervision. Is upbeat and positive, and adds to the dynamic of the department and to the Eye Center of Northern Colorado as a whole.

Major Responsibilities:

  • Answers phone before the third ring.
  • Always positive and friendly with patients, co-workers and anyone who calls in to the Eye Center.
  • Verifies patient information and confirms insurance information (including vision plans), and referral status.
  • Obtains and retains knowledge of insurance company participation and requirements including when an authorization is needed, or when a referral is needed.
  • Registers patients correctly in computer, providing consistency for patient listing and billing information- including name, DOB, address, phone number, email address, insurance with few errors.
  • Answers general questions for patients following established guidelines.
  • Assists with answering and triaging incoming telephone calls and routing according to established guidelines using the provided triage guide.
  • Answers and screens telephone calls appropriately and gives non-medical instructions to patients in preparation for their visit to the office.
  • Serves as primary appointment scheduler for all physicians and other resources in clinic, using the provided scheduling guide.
  • Responsible for scheduling all in-office appointments.
  • Maintains awareness of schedule and problem solves when needed.
  • Answers questions regarding insurance billing and office financial policies
  • Assists patients as needed.
  • Maintains the goal of providing the highest level of customer service to all patients.
  • Assists in maintaining work area.
  • Ensures confidentiality of medical records and patient information in accordance with HIPAA laws.
  • Performs other duties as assigned by the team lead, including but not limited to:
  • Calling patients on the cancellation list when openings become available, monitor cancellation list throughout the day.
  • Calling patients through Brevium.
  • Reschedules as assigned by the medical secretaries.
  • Scheduling patients via Patient Portal requests.
  • Mail failed fax reports as assigned by medical secretaries.
  • Verifying VSP eligibility when scheduling to ensure that patient is not scheduled too soon, and that benefits are available.
  • Schedules VSP patients at the appropriate location with the appropriate doctor.

Additional Responsibilities:

  • Performs other duties as assigned.

Performance/Skills Requirements:

  • Knowledge of basic computer skills and application software.
  • Demonstrated ability to multi task.
  • Demonstrated knowledge of English grammar and spelling.
  • Effective in establishing and maintaining working relations with patients and staff.
  • Possesses exceptional customer service skills.
  • Demonstrated ability to maintain confidentiality of sensitive information (HIPAA compliance).

Education/Certifications/Experience:

  • High school diploma or GED.
  • Previous experience in a medical office setting preferred.
  • Word processing/computer scheduling experience.
  • Knowledge of typical office work environment.
  • Previous customer service experience preferred.

 

Eye Technician

Job Description

If you are an outgoing, friendly, upbeat, people-oriented individual, we have a position for you! NO PRIOR EXPERIENCE IS NECESSARY. If you are the right person, we will train you. This career has long-term advancement potential, higher levels of compensation, and responsibility available through achieving higher levels of certification.

Unlike dispensing opticians who fit contact lenses and glasses, ophthalmic technicians work directly with an ophthalmologist conducting patient eye examinations and tests. They are “physician extenders,” allowing ophthalmologists to see more patients in a day.

Major Responsibilities:

  • Patient intake and workup, following standardized protocol.
  • Ophthalmic diagnostic testing.
  • Patient counseling and education as needed.
  • Awareness of patient flow issues and ability to maintain efficient clinical flow.
  • Update daily schedule assessing no-shows and add-ins.
  • Scribing in a rotational pattern.
  • Answer and return phone calls and write scripts as requested by physicians and other departments.

Additional Responsibilities:

  • Stocking and cleaning clinic as needed.
  • Facilitate patient experience by assisting physician in overall patient care.
  • Work within the confines of the Eye Center team by assisting other departments with answers to questions, patient triage, etc.
  • Self-study is required to obtain/maintain ophthalmic technician certification within 18 months of employment.
  • Maintain a professional demeanor, including dress and work conversation.
  • Understand and solve patient complaints.
  • Maintain effective working relationships with other staff and doctors.
  • Other duties as assigned.

Performance/Skills Requirements:

  • Superior customer service skills.
  • Effectively and empathetically communicate in both oral and written formats.
  • Fluency in Spanish a plus.

Education/Certifications/Experience:

  • High school diploma or equivalent required.
  • Current JCAHPO certification preferred.
  • AAS in Ophthalmic Medical Assisting or equivalent in work experience.
  • Prior experience in a fast paced medical office and in electronic health record preferred.

The Eye Center provides many benefits for their staff members, such as health/dental/vision benefits, 401k/profit sharing, generous education allowance, paid vacation and personal time, along with many discounted services and other benefits.

 

If you believe you are our ideal candidate, please e-mail us your resume and a cover letter telling us why you are interested in this position to jobs@eyecenternoco.com.

Our Locations


Fort Collins at Prospect

1725 E. Prospect Rd.
Fort Collins, CO 80525

Fort Collins at Precision Center

3151 Precision Dr.
Fort Collins, CO 80528

Loveland at Skyline

2555 E. 13th St. Suite 225
Loveland, CO 80537

Loveland at Centerra

6125 Sky Pond Dr.
Loveland, CO 80538

Greeley at Fox Run

1701 61st Ave
Greeley, CO 80634

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